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nm22 collects and uses your information only to operate your account, process transactions through Rocket, Upay and Bank Transfer, and keep your session secure. What we collect, how long we keep it, and what choices you have — this page covers all of that clearly.
When you open an account with us, we collect the details you provide during registration — your name, contact information, and the payment method you use, whether that is Rocket, Upay, or Bank Transfer. We also collect technical data generated by your device and browser during each session: IP address, device type, browser version, and the pages you visit within the platform. This information lets us operate the account correctly, verify that transactions are processed to the right wallet, and keep the session consistent across your mobile and desktop access points. We do not sell your personal information to third parties. Where we work with third-party service providers — for example, analytics tools or fraud-detection services — those providers receive only the data needed to perform their specific function, and they are bound by data-handling obligations consistent with this policy. Retention periods vary by data type. Transaction records tied to Rocket, Upay, or Bank Transfer payments are held for the period required by applicable financial record-keeping obligations. Account profile data is retained while your account remains active. If your account is closed, we remove or anonymise personal data within the timeframe set out in applicable law. Access to this platform and the protections in this policy depend on your local law and the eligible regions we serve.
Transaction records for Rocket payments are held for the period required under applicable financial obligations and linked to your account wallet history.
Upay payment data is processed to confirm wallet-to-account transfers and retained only as long as required by record-keeping rules.
Bank Transfer details are stored against your account transaction log and shared with our payment processor only to complete or verify the transfer.
This policy covers data processed through nm22 directly — your account, your session, and the transactions you initiate here. It does not govern how third-party services handle data on their own platforms, even if you reach those services through a link on our site. Understanding the boundary helps you know exactly where our obligations begin and end.
Data collected when you log in, update your profile, or change account settings is covered fully by this policy. This includes your registered contact details and any verification steps completed within your account area.
Payment data generated through Rocket, Upay, or Bank Transfer is within scope. We handle this data to process and record your deposits and withdrawals; the payment provider's own policy governs their side of the transaction.
Browsing behaviour within the nm22 platform — which sections you visit, session duration, device type — is collected and covered here. We use it for platform performance and account security, not for third-party advertising profiles.
Links to external sites, game studios, or payment provider portals fall outside this policy once you leave nm22. Review the relevant third-party privacy statement before submitting personal data on any external platform.
You have concrete choices about the personal data we hold. Reviewing what is stored, correcting anything that is wrong, and asking questions about how data is used are all things you can do directly. Start from your account settings page — the profile section shows the contact details and payment method associations currently on file. If something needs updating, edit it there and save the change. For anything you cannot update through the account interface — such as a request to know exactly which data categories we hold, or a question about how long a specific record is retained — contact our support team through the published route on the site. We aim to respond to data enquiries within a reasonable timeframe. Where local law gives you additional rights over your data, such as a right to request deletion or a right to object to specific processing, you can raise those through the same support route. Availability of specific rights depends on your local law and eligible region.
Open the account settings page to see the personal details currently stored against your profile, including the payment methods associated with your wallet.
Edit your name, contact information, or payment preferences directly from the account profile section. Save the update and the change takes effect immediately.
For questions about data categories, retention periods, or specific records, contact support through the published channel on the site. State clearly what data category your question relates to.
If you believe data has been processed incorrectly, or if you want to exercise a right available under local law, submit the request through support with your account reference.
If you have a question about this privacy policy, want to make a data request, or need to report a concern about how your information has been handled, use the contact routes published on the nm22 site. We do not publish channels or operating hours we have not verified — check the Contact or Support page for the current published routes.
Open the live chat widget from any page on the site to reach the support team with a data or privacy question. Have your account reference ready.
Send a written data enquiry to the email address listed on the Support page. Include your account username and describe the specific data category or policy question.
The Help Centre on the site contains published policy documents and account FAQs. Check there first for answers to common questions about data storage and account records.
We use technical and organisational measures to protect account data from unauthorised access. Cookies and similar tracking tools are used on the site to keep your session active, remember your account preferences, and collect anonymised browsing data for platform performance analysis. You can manage cookie preferences through your browser settings; blocking certain cookies may affect how account features load. Retention periods are set by the type of data: session logs are cleared on a rolling basis, account profile data is kept while your account is active, and transaction records are held for the period required under applicable financial rules. To request a change to stored data or ask about retention, use the published support route.
Cookies on nm22 keep your session active and collect anonymised performance data. Manage them through your browser settings. Blocking session cookies may affect account login and wallet navigation.
Access to your account is protected by the login credentials you set. Keep your password private. If you suspect unauthorised access, change your password immediately from account settings and contact support.
Profile data is held while your account is open. Transaction records — including Rocket, Upay and Bank Transfer history — are retained for the period required by applicable financial obligations.
We update this policy when our data practices change. The current version is always available at this page path. Continued use of the account after an update means you have read the revised terms.
These are the questions we hear most often about how personal data is handled on this platform. If your question is not here, the support team can help through the published contact routes.
We collect the details you enter during registration — name, contact information, and your chosen payment method such as Rocket or Upay. We also collect technical session data including your device type, IP address, and browser, which is used to secure your account and keep the session consistent.
We do not sell personal data. We share data with third-party service providers — such as payment processors for Rocket, Upay or Bank Transfer, and analytics tools — only to the extent needed for their specific function. Those providers are contractually required to handle your data in line with this policy.
Retention depends on the data type. Account profile data is held while your account is active. Transaction records tied to your wallet and payment history are kept for the period required by applicable financial record-keeping rules. Session logs are cleared on a rolling basis.
Yes. Open account settings from within your signed-in area to view and edit your registered contact details and payment method associations. For data you cannot update through the interface — such as archived transaction records — contact support through the published route with your account reference.
Contact the support team through live chat or the email address listed on the Support page. State your account username, the specific data category your request covers, and whether you are asking to review, correct or delete a record. Rights available to you depend on your local law and eligible region.
Our policy covers the data we process on our side of a transaction — the record stored in your account wallet history. Once a transaction reaches the payment provider's system, their own privacy policy applies. Check Rocket's or your bank's published policy for their data practices.