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These terms set out the rules that apply when you open and use an nm22 account — covering how we handle your activity, what we expect from you, and what you can expect from us. Access to this platform depends on your local law and eligible regions.
By creating an account with nm22 and using any part of this platform — sports markets, casino categories or your account wallet — you accept these terms in full. We reserve the right to update them. When we do, we will post the revised version here and note the date of change. Continued use of the platform after a revision means you accept the updated terms. These terms govern the relationship between nm22 and you as the account holder. They do not override applicable law in your jurisdiction. Whether this platform is accessible and lawful for you to use depends entirely on your local law and the eligible regions we serve. If you are in a region where online account activity of this kind is restricted, these terms do not grant you permission to proceed — you must satisfy yourself that your access is lawful before continuing. Transactions on your account — including those processed through Rocket, Upay or Bank Transfer — are subject to the limits and verification steps visible inside your account settings. We do not override those operational constraints through these terms; they work together. Any dispute about a transaction should reference both these terms and the information shown at the point of the transaction.
Not every interaction with nm22 falls under the same set of rules. Understanding the scope of these terms helps you know which protections apply to your account and which areas are governed separately.
These terms apply in full to every action taken through a registered nm22 account — logging in, browsing sports markets or casino categories, and managing your wallet. Account-level obligations begin the moment your registration is confirmed.
Deposits, withdrawals and transfers processed through Rocket, Upay or Bank Transfer are within scope. The specific limits, verification requirements and processing steps are shown inside your account and form part of these terms by reference.
The game content, odds displays, promotional notices and editorial text published on this platform are covered by these terms. We can update, remove or restrict any content at any time. Content availability may vary by region.
Services operated by third parties — including payment processors and game-content studios — fall under their own terms. nm22 does not accept liability for those independent services. We only confirm that those providers supply game content visible in our lobby.
These terms give you concrete, usable rights — not just obligations. You can review a record of your account activity at any time by opening the transaction history section inside your account dashboard. If any account detail on file is incorrect — your contact information, preferred payment method or notification settings — you can request a correction through our support channel. We will action verified correction requests within a reasonable time. If you believe a transaction processed through Rocket, Upay or Bank Transfer was handled incorrectly, you have the right to raise a formal query. Submit it through the live chat or email route published on this site, referencing the transaction ID shown in your account history. We will investigate and respond with a written outcome. You also have the right to request that your account be reviewed if you believe a restriction has been applied to you in error. Any such request must be submitted in writing so that we have a record of it.
Open the transaction history tab in your account to see every deposit, withdrawal and adjustment logged against your wallet. This record is available at any time while your account is active.
Contact our support team to update any registered detail that is inaccurate. Bring the relevant information with you so we can verify the correction quickly and securely.
If a Rocket, Upay or Bank Transfer transaction does not match what you see in your account, submit a query with the transaction ID. We investigate and provide a written response.
If a restriction on your account appears to have been applied incorrectly, submit a written request through our published support route. Written requests create a verifiable trail we can act on.
If you have a question about any part of these terms — what they mean, how they apply to your account, or what to do following a specific event — use the contact routes published on this site. Do not rely on a channel that is not visibly listed here.
The live chat button is visible on every page while you are logged in. Use it to ask a terms-related question in real time. Provide your account reference so we can locate your details without delay.
For formal queries about these terms — including written disputes or account-review requests — send an email to the address listed on our contact page. Keep the subject line clear and include your registered account name.
The help section inside your account covers the most common terms-related questions, including how payment limits are set and what verification steps apply to your wallet method.
These four areas describe how we manage the obligations that sit behind these terms — from how account data is held to how you request a change.
We retain account data for as long as your account remains open and for a further period as required by applicable rules. You can request a summary of the data we hold by contacting support through the published email route.
Your account credentials are your responsibility to keep private. We will never ask for your password through live chat or email. If you suspect unauthorised access, use the account-lock option visible in your security settings immediately.
We use cookies to keep your session active and to record preferences across visits. The cookie notice on this site explains what is set and how to manage it. Accepting cookies is not a condition of reading these terms.
If you believe a term has been applied to your account incorrectly, or you want to formally challenge how a rule has been enforced, submit a written request to our email support address. We record every such request and respond with a written outcome.
Real questions about what these terms cover, how they change, and what you can do if something is unclear.
They apply from the moment your account is confirmed and continue for as long as it remains open. Every action you take — placing a wager, initiating a Rocket transfer, or browsing the casino lobby — is covered by the current version of these terms.
We post the revised terms on this page and note the update date. If you continue to use your account after the revision date, you are accepting the new version. If you disagree with a change, contact support before continuing to use the platform.
Yes. All transactions processed through Rocket, Upay or Bank Transfer are within the scope of these terms. The specific limits and verification steps for each method are shown inside your account and are incorporated into these terms by reference.
Access depends on your local law and the eligible regions we serve. These terms do not grant permission to use the platform where local law restricts it. You are responsible for confirming that your access is lawful before opening or continuing to use an account.
Open your transaction history, note the transaction ID, and submit a query through live chat or the email address on our contact page. Clearly state which transaction you are disputing and why. We will investigate and provide a written response.
These terms reference our data handling practices in general. For the full detail of what data we collect and how we use it, see our Privacy Policy page. To request a summary of data held on your account, contact support via the published email route.